We’re bringing the Smart Flex scheme to an end on 14 February to focus on moving our customers over to Octopus’s systems. Once you’re an Octopus customer, they’ll let you know how to join Saving Sessions, their own demand flexibility scheme.

Learn more about Saving Sessions.

When you participate in a Smart Flex event, you earn prize draw entries for using less electricity.

How do I earn entries?

You’ll receive a prize draw entry for every 0.05kWh of electricity saved during a Smart Flex event (compared to your usual consumption).

What are the prizes?

We’re giving away 300 x £20 gift cards for each Smart Flex event. There are at least £70,000 worth of gift cards to be won over the 12 guaranteed events, with more on top if extra events are announced. Winners can choose gift cards from Sainsbury’s, M&S, Amazon.co.uk, and Just Eat.

Some events could offer even more chances to win - if this is the case, we'll let you know by email when inviting you to take part.

How many prizes can I win?

The more entries you earn by reducing your electricity use, the more chances you have to win. Each entry earned during a Smart Flex event could win a gift card, and there’s no maximum number of prizes per participant. For example, if you earn two prize draw entries, it’s entirely possible to win two gift cards if you’re lucky enough.

When are the prize draws held?

Each event will result in a prize draw. Once a whole month’s Smart Flex events have completed, we’ll hold these draws during the first week of the following month.

When will you let me know the results?

You can expect to hear from us by email soon after each month’s prize draws. We’ll let you know if you’ve been successful or not - and if you’ve won a prize, we’ll let you know how to claim it.

I’ve won a prize. How do I receive it?

If we’ve let you know you’ve got a winning entry in a Smart Flex prize draw, you’ll then receive a separate email from our prize partners Giftcloud with a link for you to claim your £20 gift card (or cards).

What if I didn’t save the minimum amount?

If you didn’t achieve the minimum saving of 0.05kWh, you won’t earn any entries into the draw - but you can always try again for the next event.