What’s a Timed Space Test and why have been asked to do one?

A Timed Space Test is our way of asking you for an Economy 7 usage log, which we’ll use to identify which of your readings is for your day usage and which is for night. 

This makes sure we’re billing you correctly for your usage. 

What do you need to do?

You’ll need to take two meter readings on the same day at least two hours apart and between the hours of 7:30am - 11:30pm. For example;

Time- 8:00am                  Time- 6:00pm

Rate 1- 56789                   Rate 1- 56799

Rate 2- 12345                   Rate 2- 12345

In this example, it shows that Rate 1 is the day usage, as it’s moved during the day, while Rate 2 has stayed the same. 

Once you’ve done this, send it to us here, and we’ll be in touch with the next steps.