Sending us regular meter readings when we ask for them means:

  • We can make sure your energy bills are as accurate as possible.
  • You’ll only pay for the energy you’re using.
  • If you want to switch to another Shell Energy tariff – or another supplier – you can compare prices more accurately.


If you don’t send us meter readings, we’ll have to estimate how much energy you’re using. This can mean you build up a large credit or debit balance.

Say goodbye to meter readings. Smart meters automatically send us your meter readings so you don't have to.