Your in-home display unit (IHD) is a touchscreen device that shows you a summary of your energy usage.
What happens if my in-home display unit isn’t displaying any data?
There are few checks you can do:
- Turn off the in-home display unit (IHD) and back on again.
- Make sure your IHD has a power source. Check that it’s plugged in or, if it’s running on batteries, that they’re charged. If this doesn't work.
- Make sure there are no obstacles between your IHD and your Smart Meter.
- If you have moved your IHD from its original location, move it closer to your meter as it may be out of range.