Live Chat
Live Chat is available between 7am to 9pm weekdays and 9am to 5pm on Saturdays.
Phone
For Energy queries call 0330 094 5800
Lines open from 8am to 6:30pm weekdays and 9am to 4pm on Saturdays.
The best times to call;
Weekdays from 9:30am to 11am, 3pm to 4:30pm
Saturdays from 1:30pm to 3:30pm
For Energy queries please use our contact form below.
Social Media Messengers
You can reach out on Twitter or Facebook, with a response within one hour
We’re available between 8am to 8pm, Monday to Friday, and 9am to 4pm on Saturdays.