Speak to our Virtual Assistant
Can’t find what you’re looking for? Our online assistant, Ask Us, is available 24 hours a day. Type in your query to receive instant answers or make updates to your account.
Social Media Messengers
You can reach us out on Twitter or Facebook, with a response within one hour
We’re available between 8am to 8pm, Monday to Friday, and 9am to 4pm on Saturdays.
For Energy queries please use our contact form below.
Phone
For Energy queries call 0330 094 5800
Lines open from 8am to 6:30pm weekdays and 9am to 4pm on Saturdays.
The best times to call;
Weekdays from 9:30am to 11am, 3pm to 4:30pm
Saturdays from 1:30pm to 3:30pm