Green, Colorado Energy, Daligas, GOTO Energy & Pure Planet join Shell Energy

Ofgem has appointed Shell Energy to take on the customers of the failed suppliers after the companies ceased trading.

There’s no need to contact us. We’re working closely with Ofgem and administrators to ensure a seamless switchover. We'll contact you with information about your tariff, online account, previous balances, or if we need any extra information.

You’ll find the latest updates by visiting our blog posts - Green,Colorado Energy, Daligas & Pure Planet and GOTO Energy.

Live Chat

Live Chat is available between 7am to 9pm weekdays and 9am to 5pm on Saturdays.

Live Chat


For Energy queries call 0330 094 5800

Lines open from 8am to 6:30pm weekdays and 9am to 4pm on Saturdays.

The best times to call;

Weekdays from 9:30am to 11am, 3pm to 4:30pm

Saturdays from 1:30pm to 3:30pm


For Energy queries please use our contact form below.

Contact Us

Social Media Messengers

You can reach us out on Twitter or Facebook, with a response within one hour

We’re available between 8am to 8pm, Monday to Friday, and 9am to 4pm on Saturdays.