• If you’re signed up to our Priority Services Register and are classified as a ‘vulnerable customer’ you could be eligible for a free gas safety check.
  • If you’re worried about the safety of your gas supply or any appliances, please get in touch with us on 0330 094 5800.
  • If you experience a power cut, call the number given to you as part of the scheme. This will ensure that your property is prioritised.

For more information about our Priority Services, see our Support for vulnerable customers article.