Paying by variable Direct Debit lets you pay for all the energy you’ve used during the month. No more, no less.
How much you’ll pay will depend on your energy use. To make sure you only pay for exactly what you use, you’ll need to send us monthly meter readings. Check your online account for the best date to send these. We’ll also send you a monthly reminder by email.
If you pay by variable Direct Debit, you’ll receive a discount of £4 per fuel, per month. This is reflected in your daily standing charges, saving you £48 per fuel per year.
When do you take my variable Direct Debit payment?
We’ll take the payment 14 days after your bill is produced. If this falls on a weekend or bank holiday, we'll take the payment the next working day. You can find your payment due date in the top right-hand corner of the first page of your bill.
Not sure if you have a Direct Debit set up? Check your payment details in your online account or on the app.