To connect your iPhone or iPad device;
- Tap the settings icon on your home screen
- Ensure Wi-Fi is switched on and select your Shell Energy Broadband Wireless Network, this starts with the letters SHELL or TNCAP.
- When prompted enter your wireless security key shown on your ‘Keep me’ card. Then select join.
If you received a router before 25 March 2019, your router will have a Network Name that starts with the letters TNCAP and the WiFi password would be labelled as the Wireless Key.
The Wireless password/key is case sensitive. Please ensure that there are no spaces used.