We’ve produced a handy guide and example bill to explain how yours is calculated, which you can view by clicking here.
Your bills include charges for:
- Monthly charges for broadband, call packages and optional features
- Call charges (for calls made outside of your call package) and a full breakdown of all calls made
- One off charges such as engineer charges
- Details of any payments made
- Credits and adjustments
Your bill will clearly detail all the charges and the time period they relate to.
Take a look a our Price List for more information on the items of your bill.