We don’t think you’ll ever need to look at your smart meters, as you’ll be able to see all the information you need about your usage and meter readings on your in-home display (IHD) unit.

There are lots of different smart meters across the UK, but the information we’re providing to you is based only on smart meters that Shell Energy has installed. If you have a smart meter, but it was installed by another supplier, click here.

Before explaining how to read your specific smart meter, we’ll need to know what meter type you’ve had installed. Below are images of the smart meters that Shell Energy have installed. Simply click on the image that matches your meter, and we’ll take you to your specific meter guide.

Secure SMETS1


Aclara SMETS2 


Elster SMETS2