Smart meters send us readings automatically, so you won’t normally need to read your smart meter. You should also find all your usage information on your In-Home Display unit.
If, for some reason, you need to take a smart-meter reading, just select your meter from the links below to find out how to do it:
Can’t see your meter here?
If you have a smart meter but it’s not on our list, this might be because it was installed by a different supplier. For advice on how to read other smart meters, follow these links to Citizens Advice:
Not all smart meters will work when you switch suppliers. If you already had a smart meter when you joined us, we'll do our best to get it back up and running.