With a flexible tariff, which is sometimes also called a standard variable tariff, you’re not locked in to a fixed-term contract. You can leave at any time without an exit fee.
It does mean that the rates you pay for your energy can change depending on the energy market.
When prices change we’ll send you an email explaining your new rates. If we can't send it by email, we’ll send it by post instead.
If the price increases, we must give you reasonable notice if we change our prices.