We've simplified the number of tariffs we have available to make sure they provide our best offer at this moment in time.

Read on for more information and how to get in touch with us to discuss your energy tariff options as a new or existing customer.

Existing customers

The simplest and easiest way to view available energy tariffs is online through My Account. Simply log in with your account details.

It’s important to note that our customer service team only has access to the same tariffs that are available online via My Account.

If you do need to speak to a member of our team, please get in touch:

New customers

If you’d like to join Shell Energy as a new customer, you can contact our team on 0330 094 5800* to find out more about our available energy tariffs and how to switch.

All our tariffs come with 100% renewable electricity as standard, no matter which one you choose.

You can also read our online Joining Us Frequently Asked Questions for more information.

*Lines are open 8am to 6.30pm Monday to Friday or 9am to 4pm Saturday.