If you smell gas or have any concerns about gas safety you need to:

  • Call Gas Emergency immediately on 0800 111 999: Calls are free and advice is available 24/7 
  • Or, Contact Us on 0330 094 5800, select Option 9


You should;

  • Ventilate the property by opening all doors and windows.
  • Avoid using any electrical equipment within the property- including light switches/mobile phones- or naked flames.
  • Turn off the gas at the emergency control valve by the meter- normally turned off when the handle is at right angles to the pipe