Here's a video giving an overview of what you can do in your online account.

  • Submit your meter readings and view your past readings
  • Change your tariff
  • Update your contact details and bank details
  • Get an overall summary of your balance with Account Summary
  • View your monthly bills and payments to stay on top of your spending
  • Keep an eye on your energy usage with straightforward usage graphs
  • Visit our help centre and chat to one of our agents
  • Use our virtual assistant Ask Us to get information about your account
  • Get energy saving tips and more in My Energy
  • Choose the right payment method for you and manage your payments
  • Top up the credit on your account using a credit or debit card