• Locate your settings app
  • Ensure Wi-Fi is switched on and select your Shell Energy Broadband Network, this starts with the letters SHELL or TNCAP.
  • When prompted enter your WiFi password shown on your ‘Keep me’ card. Then select join.

If you received a router before 25 March, your router will have a Network Name that starts with the letters TNCAP and the WiFi password would be labelled as the Wireless Key.

The Wireless password/key is case sensitive. Please ensure that no spaces are used.