Don’t worry if your first bill is higher than you expected, this isn’t unusual. Your first bill will include payment for the remainder of the month from the date you joined, plus full payment of your second month.

Like other telecoms providers, we bill in advance for broadband, call plans and call features. Any additional calls made outside of your call plan are charged in arrears

Your second bill and subsequent bills will include advance broadband rental, call plans and call features along with any calls that were made outside any call plan in the previous month.