The quickest way to add a call package is through your online account. You can also follow these steps:
- Log into My Account
- Click Add call package to see a list of available call packages
- Select Add now on the package you’d like to choose
- Once you’ve read the legal information, check the box and click Confirm.
- You'll receive an email within a few hours confirming that your call package has been applied
To remove a call plan, you’ll need to contact us.
To see the call packages we offer, scroll to page 8 of this document.
Please note, if you have one of our full-fibre packages, this doesn’t include a landline. That means we can’t apply a call package.