We know you'll be wanting to get online as soon as possible in your new home, so we've made the process as quick and easy as we can. 

To make sure everything's ready for you at your new home call us on 0330 094 5801

The best time to contact us is around 14 days before your move in date as this is how long a standard broadband switch takes. 

There's no charge for moving your services unless there is no existing phone line at your new property.

Just contact us when you are ready to go and provide us with:

  • Your new address
  • Your move date

Once we have this information we’ll sort the rest.