Live Chat is available between 8am to 9pm weekdays and 9am to 4pm on Saturdays.
For Broadband queries call 0330 094 5801
Broadband and Phone Contact Centre Opening hours are:
8am to 8pm, Monday to Saturday
9am to 6pm on Sundays/Bank Holidays
The best times to call:
Weekdays from 11am to 4pm
Saturdays from 1:30pm to 3:30pm
For Energy queries please use our contact form below.
Social Media Messengers
We’re available between 8am to 8pm, Monday to Friday, and 9am to 4pm on Saturdays.