There is no extra cost for a smart meter or for the In-Home Display (IHD). You won’t have an extra charge on your bill because you choose to have a smart meter. The costs will be spread across everyones' bills, just like the cost of running and maintaining today’s traditional meters.
Excellent news
We love feedback. It helps us improve our customer services, so thank you very much.
Sorry to hear that
Thank you for the feedback, it helps us improve our customer experience, we will get this reviewed
Still need help?
Try our online virtual assistant, Ask Us, available 24/7.
Alternatively please contact us via live chat between 7am to 9pm weekdays and 9am to 5pm on Saturdays, by clicking the blue button, bottom right of your screen.