You can make a payment quickly and easily through My Account:

  • Log in 
  • Click on ‘Bills and payments’ at the top of your screen
  • Select ‘Make a payment’ from the dropdown menu
  • You’ll have two options: ‘Pay full amount’ or ‘Pay other amount’
  • Select the 'Card type'. We accept:
    • Mastercard
    • Maestro
    • Visa
    • Visa Electron
  • Click ‘Continue’ and enter your long card number, expiry date, and security code
  • To complete your payment, click ‘Pay by card now’ 

 

You should see this message:

‘Thanks, your payment has been successful. Please note that it may take up to 24 hours to appear in your online account.’

What if I make a mistake when entering my details?

If any of the details you enter are incorrect, you’ll see the message: ‘You have entered an invalid card’. Please re-enter your payment information and try again. 

We don’t recommend trying this more than three times. If, after a third attempt, you still can’t make a payment, contact us.

What if my card type isn’t accepted? 

No worries, you can make a payment through your bank. You can find out how to do this here.