If you want to stop your switch to a new supplier, please be aware that:

  • You must contact your new supplier within the cooling-off period to cancel the switch
  • We’re unable to block the switch if you have changed you mind about leaving us so you need to contact the new supplier
  • If your supply has already switched across to the new supplier we are unable to do anything to get you back, you would need to register with us again here

If you haven’t asked to leave please follow this link for more advice.