Exit fees are like cancellation fees, it’s a charge for ending your contract early.

When you make an application to switch, you select the tariff you wish to go on, which can be fixed from 12 months to three years. 

This is a fixed term contract for the full period of your tariff. If you choose to leave this contract, an exit fee is charged due to the cancellation of the contract. 

If you’re on a fixed tariff with us, and you want to switch energy supplier or change to a shorter tariff more than 49 days before your current tariff comes to an end, an exit fee is charged.