If you have a smart meter, you can top up online, or using the Shell Energy Top Up app - any time, anywhere. Download the app from the Apple App Store or Google Play for Android phones. 

You can also top up at any Paypoint. Find the most convenient location.

Things to note:

  • You’ll need your top-up card number and bank card to complete your registration 
  • There’s no extra charge for paying by credit or debit card
  • You can top up using either Visa or Mastercard
  • Credit is normally added instantly. But for your gas meter, it can take up to 30 minutes for your credit to appear
  • You can top up a maximum of £149, once you’re registered