How long after I claim my product will it take to deliver?

Once you’ve claimed your Philips Hue, it will take up to 14 calendar days to deliver to you

Can I contact anyone to discuss my delivery if needed?

Yes you can contact UK Mail on 02476 937770 to discuss:

  1. Rescheduling your delivery at the same address – if not attempted more than twice
  2. Confirming they will collect from the depot
  3. Passing over additional delivery instruction i.e. directions to assist the driver with the delivery

Will I need to sign for my item?

Yes - customers are required to sign for their item. If you're not home for the delivery, the driver will leave a card for you to rearrange an alternative delivery date.