If you have multiple active energy or broadband accounts, you should be able to see them all listed in our account switcher after you log in.
If one or more accounts are missing or incorrect please contact us and we’ll be happy to help.
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Thank you for the feedback, it helps us improve our customer experience, we will get this reviewed
Try our online virtual assistant, Ask Us, available 24/7.
Alternatively please contact us via live chat between 7am to 9pm weekdays and 9am to 5pm on Saturdays, by clicking the blue button, bottom right of your screen.
If you have multiple active energy or broadband accounts, you should be able to see them all listed in our account switcher after you log in.
If one or more accounts are missing or incorrect please contact us and we’ll be happy to help.