Step 1

First, head to our online account log in page.

Step 2

Enter your email address (this will be the email address registered on your account) and your password. 

If this is the first time you’re logging into your online account, you’ll have received an email when you registered. This will be from, with the subject line ‘Welcome to Shell Energy’. This email will activate your online account.

Step 3

You’re logged in and ready to manage your account online. If you’re having problems logging in, please follow the steps on this article.