If you’re going away, you still need to have credit on your prepayment meter. 

There must be enough to cover:

  • Daily standing charges
  • Any debt being collected by your meter
  • Any energy used while you’re away

 

If you don't keep your meter topped up with credit, you may go off supply while you're away. You’ll need to re-pay any outstanding amount plus £1 to get back on supply.