I’ll be away from home, do I need to add credit to my prepayment meter before I go?

If you’re going away, you still need to have credit on your prepayment meter. 

There must be enough to cover:

• Daily standing charges
• Any debt being collected by your meter
• Any appliances that use energy while you’re away
  • For example your fridge and freezer

If you don't keep your meter topped up with credit, you may go off supply while you're away. You’ll need to re-pay any outstanding amount plus £1 to get back on supply.