If you read your meter, and the reading hasn’t changed since the last time you took a meter reading, then the reading is stuck and we’ll need to replace your meter.
To arrange your appointment, click here.
We love feedback. It helps us improve our customer services, so thank you very much.
Thank you for the feedback, it helps us improve our customer experience, we will get this reviewed
Try our online virtual assistant, Ask Us, available 24/7.
Alternatively please contact us via live chat between 7am to 9pm weekdays and 9am to 5pm on Saturdays, by clicking the blue button, bottom right of your screen.
If you read your meter, and the reading hasn’t changed since the last time you took a meter reading, then the reading is stuck and we’ll need to replace your meter.
To arrange your appointment, click here.