If you’re moving today, have already moved, or will be moving within the next 30 days, the quickest and easiest way to let us know is by giving us your new details online. We will ask you to confirm:

  • Your moving out date
  • The readings from the day you left or leave the property
  • Your new address so we know where to send your final bill

Switching your new home to us 

You’ll need to call us to transfer your current tariff to your new property. Switching takes 21 calendar days, so keep in mind that another supplier will provide your gas and electricity when you first move into your new property. 

You’ll need to contact the current energy supplier of your new home to let them know you’ve moved in. They’ll ask you for meter readings so they can open your account correctly.