We’re sorry to hear you’re thinking of leaving us. We don’t want to see you go, but we’ll make the switch away from us as smooth as possible. 

If you’re within your 14 day Cooling-Off period with us, you can cancel your switch to us by clicking here.

To leave our supply, you’ll need to make an application to switch to your new chosen supplier in the same way you did when you switched to us. 

 Your new supplier will handle the switch and inform us of your final meter readings so that we can close your account correctly.