Some people will automatically qualify for the Warm Home Discount and are in what is called the Core Group. If you fall into this group, you will receive a letter directly from the Department for Work and Pensions (DWP).

If you receive a letter, you do not need to contact us and your rebate will be automatically applied to your account by 31 March 2020.

If you do not receive a letter from DWP, you might qualify for the Broader Group. You can check your eligibility below.

Core Group

You may qualify for this energy discount if you or your partner are a Pension Credit (Guarantee Credit) customer. The Government will write to those who might qualify for the winter 2019/2020 discount in autumn 2019. 

The Broader Group

A small number of Warm Home Discount Scheme payments are made each winter to other customers in vulnerable groups. This scheme is called the Warm Home Discount Scheme Broader Group. 

To see the eligibility criteria for these groups in more detail, click here.