Step one

Download the Shell Energy app from the Apple App Store or Google Play Store on your smartphone. 

Step two

Once downloaded, open the app and click the 'Log in' button at the bottom of your screen.

You'll see a pop up that will take you to the Shell Energy log in page, click continue.

Step three

Enter your email address (this will be the email address registered on your account) and your password. This will be the same password you use for your Online Account. 

Or, you can click the link that says ‘email me a link to log in instantly’. Following this link, you’ll be asked to enter your email address. 

We’ll send your ‘magic link’ from noreply@mail.shellenergy.co.uk, with the subject line ‘Log in to Shell Energy’. Click the link and you’ll be taken straight to your mobile app.

Step four

You're logged in and ready to manage your account on the go.