We currently don't have a way of seeing when your meter reader will come to your property to take your quarterly readings.
If they come to your property and you're not in, they'll leave a card to advise of when they came and when they'll try again. If you're not going to be in, you can contact them to discuss this.
Due to Covid-19, engineer visits may be delayed or restricted depending on government guidelines.
You'll need to register onto our Priority Service Register to become eligible for quarterly meter reads.