We’re sorry to hear you're thinking of leaving us. To find out whether you'll have to pay an exit fee, please give us a call.

If you're still within your contract period, it’s likely you’ll have to pay an early termination charge. You can find out more in section 4 of our Broadband and Phone price list

If you’ve any other questions, you can call us on 0330 094 5801. Our lines are open from 8am to 8pm, Monday to Friday, and 9am to 4pm on Saturday and Sunday.