Most broadband packages are subject to a minimum period of 12 to 24 months. If you cancel your service within this period we may charge you an early termination charge.

Early termination charges are calculated by the total number of months remaining in your contract times by the monthly termination charge.

Monthly termination charges will differ depending on what package you joined up on.

For information on what early termination charges may apply to you, please visit our legal section and select your relevant Price List.