Shell Energy will continue to provide payment performance data to the credit reference agencies (CRAs including Experian and TransUnion) on a monthly basis, which may impact your credit file.

This includes sharing your personal data with the CRA, including information about your credit application, your financial history and payment performance (this includes your regular payments to us, including any missed or late payments). The information that we share with CRAs can contribute to the overall credit file that they hold about you.

For more information, please see our Privacy Policy.