The best way to pay is by Direct Debit. A monthly Direct Debit spreads your energy costs over 12 months, and means you’ll pay less*. 

If you want to set up a new Direct Debit with us, you can do so through your online account.

* Direct Debit customers on a fixed tariff can save up to £48 per fuel, per year. Savings on a standard variable tariff vary as rates are applied against standing charges and unit rates.

Other ways to pay

Visit My Account

It’s easy to make a payment on our website – simply log into your account and follow the instructions. 

Use the Shell Energy app

If you haven’t already done so, download our app. This lets you check your account and make payments on the go.  

Pay by bank transfer

Here are our bank details: 

Bank: Barclays 

Sort Code: 20-00-00 

Account Number: 53764680 

Payee: Shell Energy Retail Limited

Please use your account number as a reference. 

Pay by phone

You can pay by phone using a credit or debit card. Just give us a call on 0330 094 5800.