You’re on our cheapest available tariff. Right now, high wholesale costs mean we’re unable to offer fixed tariffs at competitive prices, but we’ll let you know as soon as that changes. Once your account is fully set up, you're free to move to another energy supplier without exit fees.
We love feedback. It helps us improve our customer services, so thank you very much.
Sorry to hear that
Thank you for the feedback, it helps us improve our customer experience, we will get this reviewed
Still need help?
Try our online virtual assistant, Ask Us, available 24/7.
Alternatively please contact us via live chat between 7am to 9pm weekdays and 9am to 5pm on Saturdays, by clicking the blue button, bottom right of your screen.