We understand that rising bills are going to be tough for many households, especially as furlough schemes end and we move into winter. 

We’re fully invested in Ofgem’s voluntary scheme to offer extra support to customers who might struggle to pay their bills this winter. If you’re affected, we encourage you to get in touch with our friendly customer-services team so we can discuss ways to help.

You can find out more about your options here.

For more information on wholesale energy prices and why our rates are changing, click here.