If you've received a letter from the DWP saying you're eligible for the Warm Home Discount, then you'll still receive the payment. We're working closely with the DWP to make sure the process runs smoothly. 

If you haven't received a letter from the DWP, you'll need to apply through our Broader group scheme. You'll find information on how to apply here. Please use your Shell Energy account number to register. If you haven't received this yet, use your Green account number.