This service diverts incoming calls to another landline or mobile. Any call that is forwarded from your landline is charged at your normal call rate or call plan.

How do I activate call divert on my handset?

  1. Dial *
  2. Enter one of the codes from the table below to set the type of calls that you would like to divert:
  3. Dial *
  4. Enter the telephone number that you would like to divert your calls to followed by the # key.

 

For example, to divert unanswered calls to phone number 123456789, you would dial *61*123456789#

  Code

To divert calls instantly without having to ring

21

To divert unanswered calls

61

To divert calls whenever your line is busy/engaged dial 

67


Can I switch off Call Divert?

Dial *# then enter the Divert code above that you have selected, and confirm it by entering #

How can I check if Call Divert is active?

Yes, Dial # then enter the Divert code that you have active followed by #. For example to deactivate unanswered calls Dial #61#

Can I only activate Call Divert between certain hours of the day?

Yes, but you would need to switch it on or off yourself using the above instructions as there is no scheduling facility.

What calls will I be charged for when call divert is active?

You will be charged for any call that is forwarded from your landline at your normal call rate or call plan.

How much does this service cost?

For pricing please see our Price List.