This service allows you to ‘block’ specific phone numbers from calling you. The caller will be informed you are not accepting calls via a message.

Things to note:

Some numbers are excluded from this service. It will bar any number that is available to the network. This includes:

  • Other networks
  • Mobiles
  • Payphones

Most international calls cannot be barred as the full phone number is not forwarded. Calls from numbers where the phone number has been withheld can still be barred providing the phone number is available in the network. This is also sometimes referred to as ‘Last Caller Barring’.

How to use:

You will need to use a touch-tone phone to use Choose to Refuse.

To bar the last call you answered:

  • From your phone dial 14258
  • Press **

To bar other numbers at any time:

  • From your phone dial 14258
  • Enter PIN (default is 1234)
  • Select ‘Review your barred numbers list and edit it’
  • Follow the instructions on the phone

 
To change choose to refuse PIN:

  • From your phone dial 14258
  • Enter PIN (default is 1234)
  • Select ‘Change your PIN’
  • Follow the instructions on the phone

To remove a barred number:

  • From your phone dial 14258
  • Enter PIN (default is 1234)
  • Select 2 to review your barred list
    You will now hear a list of your barred numbers. To skip to the next number, press 6 and to skip back press 4
    When you hear the number you'd like to remove, press *

How much does this service cost?

For pricing please see our Price List.