Once the number of messages in your inbox begins to grow you may decide you want to start filing messages into specific folders to keep things tidy. To do this you'll need to decide on what categories you want to file your messages under and create a folder for each. So for instance you might have a folder called "Family" to hold your correspondence with family members and one called "Online_Shop" to file any confirmation emails you receive from online stores.

How do I create a new message folder

  • Go to the Mail>Mail Folders and click the gear icon.
  • Select New Folder.
  • Enter the new folder Name and select a folder Colour.
  • Folder names should not contain any special characters such as a colon (:), forward slash(/), add (+), percentage (%), asterisk (*) and quotation mark (").
  • In the Mail Folders tree, select the placement of the new folder.
  • Select Mail Folders to have the new folder displayed at the top of the list.
  • Select an existing folder to place your new folder within that folder.
  • Select OK.

How do I move messages from one folder to another?

  • Select the name of the folder in the Mail Folders menu on the left. The contents of that folder will appear on the right.
  • Locate the message you wish to move, select it and drag it into the folder you wish to move it to .
  • Repeat this step for every message you wish to move.

How do I rename a message folder?

  • Right click on the Folder name.
  • Select Rename Folder.
  • Type the new name of the new folder in the field labelled New name.
  • Select the OK button.

How do I delete a message folder?

  • Right click on the Folder name.
  • Select Delete.
  • The message, ‘Are you sure you want to permanently delete the "Folder 1" folder?’ will be displayed.
  • Select the OK button.