Support for your Household

Ways we can help

• I'm registered for quarterly meter reads, when will my engineer will be arriving?
• I want to be on the Priority Service Register
• Support for vulnerable customers
• Independent advice
• Energy Saving advice

Additional services

• What is the Warm Home Discount scheme and when does it open?
• Do I qualify for the Warm Home Discount?
• How do I apply for the Warm Home discount?
• Warm Home Discount FAQs
• Warm Home Discount Payment FAQs
• What additional services do you offer?

Changes to your account

• Important security information
• Account holder has passed away
• I want to nominate a contact, carer or third party