Support for your Household

Ways we can help

• Energy-saving advice
• Support for vulnerable customers
• I want to be on the Priority Service Register
• I'm registered for quarterly meter reads, when will my engineer will be arriving?
• Independent advice

Additional services

• Free gas safety check
• What additional services do you offer?
• What is the Warm Home Discount scheme and when does it open?
• Do I qualify for the Warm Home Discount?
• How do I apply for the Warm Home discount?
• Warm Home Discount FAQs

See all 7 articles

Changes to your account

• Account holder has passed away
• Important security information
• I want to nominate a contact, carer or third party
• How do I change the name on my account?