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Support for your Household

  1. Help home
  2. Support for your Household

Ways we can help

  • Energy-saving advice
  • Support for vulnerable customers
  • I want to be on the Priority Service Register
  • I'm registered for quarterly meter reads, when will my engineer will be arriving?
  • Independent advice

Additional services

  • Free gas safety check
  • What additional services do you offer?
  • What is the Warm Home Discount scheme and when does it open?
  • Do I qualify for the Warm Home Discount?
  • How do I apply for the Warm Home discount?
  • Warm Home Discount FAQs
See all 7 articles

Changes to your account

  • Account holder has passed away
  • Important security information
  • I want to nominate a contact, carer or third party
  • How do I change the name on my account?