Emergency and safety

Emergency essentials

• Prepayment meter emergency information
• What should I do in a Power Cut?
• Emergency Information
• Electrical emergencies
• I can smell gas
• Emergency Information for vulnerable customers

Other emergency advice

• There's been a fire in my property
• What is energy theft?
• I’m having a problem with an internal gas appliance
• My home has been flooded

Carbon Monoxide Safety

• Dangers of Carbon Monoxide