Understanding Prepayment meters
I can’t afford to pay off the debt on my meter, what can I do?
I can’t afford to top up my meters
Topping up someone's prepayment meter
Asking someone to top up your meter
What is a prepayment meter?
See all 10 articles
Coronavirus - Advice for our customers with Prepayment meters
I’ve lost my prepayment top-up card, how do I get a new one?
I want to exchange my prepayment meter to a credit meter
How do I top up a standard prepayment meter?
How often should I top-up my prepayment meter?
See all 6 articles
How to operate and read your smart prepayment meter
How do I top up a smart prepayment meter?
How do I check the credit balance on my smart prepayment meter?