Joining Us

Switching made simple

• What happens when I switch?
• How do I check who supplies my gas?
• How do I check who supplies my electricity?
• When do I give you my first meter reading?
• What's a Cooling-Off period?

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Problems with your switch

• My old supplier hasn't received my opening reads
• My opening reading is wrong
• I haven't heard anything about my switch to you
• There's been an objection to my switch
• I haven't had an email to request my first reading

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