Joining Us

Switching made simple

• What happens when I switch?
• How do I check who supplies my gas?
• How do I check who supplies my electricity?
• What's a Cooling-Off period?
• What is the Energy Switch Guarantee?

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Problems with your switch

• My old supplier hasn't received my opening reads
• I won't have access to my meters on my switch date, what should I do about my reads?
• I've switched to you but I can't submit my opening reads
• I haven't heard anything about my switch to you
• My opening reading is wrong

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