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Understanding your bills

  1. Help home
  2. Broadband
  3. Understanding your bills
  • Appointing someone to act on your behalf
  • What's an Early Termination Charge?
  • There's a charge on my Broadband or Phone bill that shouldn't be
  • My broadband or phone service has been suspended
  • What are the call charges?
  • What are the broadband charges?
  • Why is my first bill higher than I expected?
  • What is included on my broadband and phone bill?
  • I'd like to see my latest balance and previous bills